Statement based on the Specified Commercial Transaction Law

Mitsui Fudosan Resort Management Co., Ltd.

President Wataru Sudo

HOTEL THE MITSUI HAKONE official site

https://www.hotelthemitsui.com/hakone/

450-1, Aza Mitsukurisawa, Kowakudani, Hakone-machi, Ashigarashimo-gun, Kanagawa, Japan

+81 460-83-3111

When making an accommodation reservation through this site, the booking will be complete when the reservation completion screen appears.

In the case of credit card prepayment, the booking will be complete when the payment is complete.

Varies with accommodation plan. Please refer to the accommodation plan details page for further information.

Varies with accommodation plan. Please refer to the accommodation plan details page for further information.

In the case of credit card prepayment, pay by credit card at the time of booking online.

We will notify you by email once the reservation has been made.

- Approval or disapproval of customer application: approved upon reservation completion.

- Title or Name of the service provider, address and telephone number: given at the end of the email.

- Amount of money received: indicated as amount received in the email.

- Date of money received: indicated as settlement date in the email.

- Type of service applied for: indicated as accommodation plan in the email.

- Service provision date: indicated as the reservation date in the email.

Conditions vary in accordance to your accommodation plan.

For details please refer to the prepaid accommodation plan page.

For enquiries regarding accommodation please contact the hotel directly.